Frequently Asked Questions

We appreciate your concern regarding the legitimacy of Bloxminion. As a company with a decade of expertise in the gaming industry and nearly one million users across all our services, we assure you that Bloxminion is a legitimate business. Our commitment to excellence is evident in the quality of our website and services.

Your financial security is paramount to us. Hence, we employ Paypal’s payment processing system, ensuring that your payment details are exclusively managed and secured by them, providing an additional layer of protection for your transactions.

We recognize that effective communication is key to building trust. Therefore, we promptly notify you via email or SMS once your order is processed, typically completing most orders within minutes.

For any inquiries or concerns, our 24/7 live chat support is always available. We encourage you to utilize this service to ask questions and gain reassurance about the authenticity and safety of your purchases with Bloxminion.

It’s a common question why an address is needed when purchasing virtual items for a video game. The straightforward answer is that NocBlox itself does not require or store your address for these transactions. The necessity to input your address arises from the payment processing method we use.

When you make a purchase, the payment is facilitated through a payment provider, and it’s these providers who require your address. This is a standard security measure to prevent the use of stolen or fraudulent credit cards. Your address acts as a verification step, ensuring the legitimacy of the transaction.

This practice is not unique to our services; it’s a universal requirement for online purchases. For security and compliance, we recommend that if you are underage or unsure about this process, you should consult a responsible adult to assist with the purchase. This ensures the safety and security of your transactions.

Once you complete your purchase on Bloxminion, you will be seamlessly guided to our claim page. Here, you’ll need to enter your Roblox username and follow the provided link to add our Bot to your Roblox account. After adding the Bot, you can access our exclusive VIP lobby by joining directly through our Bot’s profile on Roblox.

Additionally, for your reference and convenience, we will send an order number to your email. You can use this number on our website under the ‘Check Order Status’ section. This will take you back to the claim order page if needed.

Should you have any questions or require further assistance, our live chat support is always available to help you with the claiming process or any other inquiries you might have.

It’s not uncommon to encounter issues with card payments, and there could be several reasons why your card is being declined on NocBlox. Let’s explore some of the most common causes:

• Incorrect Billing Information: The details entered might not match those associated with your card. Double-check to ensure all information is correct
  Bank Flags Payment as Suspicious: Sometimes, banks mark certain payments as suspicious for security reasons. In this case, you might need to use a different card or contact your bank to authorize the payment.
• Insufficient Funds: Ensure your account has enough funds to cover the purchase. If there are insufficient funds, the transaction will be declined.
• Exceeded Credit Limit: If you’re using a credit card, check whether you’ve reached or exceeded your credit limit.
  Bank Fraud Detection: Banks occasionally flag transactions as potentially fraudulent, especially for large or unusual purchases, or those in different locations than usual.
• Card Activation: New cards often require activation. Confirm with your bank that your card is active.
• Expired Card: Verify the expiration date on your card. Expired cards cannot process transactions.
• Incorrect Information Entered: Mistakes in entering card details (like the card number, expiration date, CVV) can lead to declines, especially for online transactions.
• Technical Issues: Occasionally, declines are due to technical glitches either with the merchant’s system or the bank’s processing system.
  International Transactions: If purchasing from abroad or from a foreign company, banks might decline the transaction for security purposes, especially if they are not informed of your travel or international purchase plans.
• Account or Card Restrictions: Some cards or accounts have specific limits or restrictions that might prevent certain transactions.

If you continue to experience issues, please feel free to reach out to our customer support for assistance or consult with your bank for more specific information related to your card.

Utilizing NocBlox for your gaming item purchases is straightforward and user-friendly. Here’s a step-by-step guide to help you through the process:

1. Select a Game: Begin by choosing the game for which you wish to purchase items.
   Find and Add Items: Browse through our selection to find the item you desire. Once you’ve made your choice, add the item to your cart. Remember to apply any available discount codes to receive a price reduction on your purchase.
2. Choose a Payment Method: Proceed to select your preferred payment method to complete the transaction.
3. Order Confirmation and Claim Process: Once your payment is successfully processed, you will receive an order number via email. Simultaneously, you will be directed to the “Claim Order” page on our website.
4. Item Collection: Add the Bot, so you can access our exclusive VIP lobby and proceed with joining directly through our Bot’s profile on Roblox.

If you encounter any issues or have questions during any stage of this process, our customer support team is available to assist you. We strive to make your experience seamless and enjoyable at BloxBoom.

We apologize for any inconvenience you might be facing while claiming your order. To assist you efficiently, please provide the following information:

• Roblox Username: The username you used for the purchase on NocBlox.
• Email Address: The email address associated with your NocBlox account or order.
• Nature of the Issue: A brief description of the error or problem you are encountering during the claim process.

Once we have these details, we will be better equipped to troubleshoot the issue and guide you through the resolution process. You can provide this information through our customer support portal, live chat, or the contact form on our website. Rest assured, we are committed to resolving your issue promptly and ensuring a smooth experience with NocBlox.

If you encounter difficulties with our bot accepting your friend request, please follow these steps for a smooth resolution:

• Verify Account Login: Ensure that you are logged into the correct Roblox account associated with your purchase on NocBlox.
• Confirm Friend Request: After sending a friend request to the bot, return to the ‘Order Page’ on our website and confirm that you have sent the request.
• Re-access Order Page: If you have inadvertently closed the ‘Order Page,’ you can easily revisit it. Simply locate the order number sent to your email upon completing your purchase and enter it into the ‘Claim Order’ popup on our website.

By following these steps, you should be able to successfully proceed with claiming your order. If the issue persists, please contact our customer support for further assistance. We are here to ensure your experience with NocBlox is seamless and enjoyable.

Using discount codes is a crucial way to save while shopping. To apply a discount code, follow these simple steps:

1. Add the items you wish to purchase to your cart.
2. Navigate to your cart, where you will find an option to apply a discount code.

Alternatively, proceed to the checkout page, where you can view your order summary. Look for the designated field to enter your discount code.

Simply input your discount code in the provided field, and the applicable discount will be applied to your total. This allows you to enjoy savings on your order. If you have any questions or encounter issues with applying your discount code, feel free to contact our 24/7 live chat support for assistance. Happy shopping!